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PRIVACY POLICY

Foil and Co, registered under number 822 822 615 R.C.S. BREST, places great importance on protecting your personal data and carefully ensures compliance with protective provisions regarding privacy and the processing of personal data, particularly the European Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (Regulation EU 2016/679 of April 26, 2016), the French Law of January 6, 1978, known as “Data Protection Act,” as amended in 2018, and the recommendations from the CNIL (hereinafter referred to as the “Applicable Legislation”).

This personal data protection policy (hereinafter the “Policy”) aims to describe how and when Foil and Co, as the data controller, collects, uses, and discloses certain personal data (hereinafter the “Data”) that you provide in order to meet your needs but also to optimize and improve the quality of the services we offer you.

I. IN WHAT CIRCUMSTANCES DOES THIS POLICY APPLY?

This Policy informs you of the methods of collecting, processing, and using your Data when:

  • You visit one of Foil and Co’s websites
  • You purchase items on one of Foil and Co’s stores
  • You subscribe to one of Foil and Co’s newsletters and personalized content
  • You contact our customer service
  • You participate in our contests

II. WHAT DATA IS COLLECTED BY FOIL AND CO?

These are all the pieces of information that you provide to us directly.

You provide us with Data, notably:

  • when you register on one of Foil and Co’s websites by filling out various forms related to your account or by uploading data
  • when you purchase an item on one of Foil and Co’s stores
  • when you participate in a contest
  • when you complete a Foil and Co survey
  • when you communicate with our customer service

This information may include, for example:

  • your first and last name(s)
  • your date of birth
  • your gender
  • your postal address
  • your email address
  • your telephone number(s)
  • your payment methods
  • your purchase history

You can choose not to provide certain information; however, this decision may deprive you of some services and features we offer. The information essential to providing our services and features is marked with an asterisk on our data collection forms.

A. AUTOMATICALLY COLLECTED DATA

When you browse one of our websites, Foil and Co may collect, in strict compliance with the Applicable Legislation and your rights, data related to:

  • the characteristics of the operating system, browser, or devices (computer, tablet, smartphone) you use to access our services;
  • your location, such as your IP address;
  • your browsing path and interactions with the site’s content, such as the pages visited, search keywords used, the frequency of your visits to the Site, the advertisements you click on.

Browsing data is collected, in particular, using cookies.

B. DATA FROM OTHER SOURCES

We may also collect data through third parties, particularly social networks, when you use the account you hold with those third parties to register or log in to our services. During this use, you are informed of the data transmitted to us by the relevant third party.

We use, store, and process your data to handle your requests, manage our business relationship, optimize our services and tools to create and maintain a more secure environment of trust, and comply with our legal obligations as detailed below.

III. FOR WHAT PURPOSES DO WE USE YOUR DATA?

Your personal data is used to:

A. EXECUTE THE CONTRACTS BETWEEN US

We use your data to manage your order and execute the associated services. Your data will serve, in particular, to collect your payments and inform you by SMS, email, or any other means of communication about the terms of executing the contract that binds us. In the course of our business, we may use business partners responsible for providing certain services on our behalf. However, our business partners cannot use your data for purposes other than those necessary for performing the services you requested. They are also required to process the data in strict compliance with the Applicable Legislation.

B. PROVIDE YOU WITH ACCESS TO THE SITE AND CERTAIN SERVICES

The data you provide allows us to identify you in order to access your Customer Area, which is reserved for authenticated individuals.

C. SEND YOU FOIL AND CO UPDATES AND PERSONALIZED CONTENT

If, at the time of purchasing a product, creating your account on one of the websites, or afterward, you checked the box or filled out the form allowing you to receive Foil and Co updates and personalized content, we may use your data to communicate with you, according to your preferences (notably by email, SMS, telephone, or postal mail), about:

  • information regarding one of the sites;
  • invitations to Foil and Co events that may interest you;
  • information about our offers;
  • information about updates to the Policy or security measures.

You may, at any time, object to receiving commercial communications from Foil and Co (i) by clicking the unsubscribe link or following the opt-out procedure indicated in those communications or (ii) by contacting us according to the procedures described in Article 6 below.

We may also use your data to send you advertising messages that may interest you on third-party sites or social media platforms. For more information on this subject, we invite you to review the conditions for the use of your data directly on these third-party sites and/or platforms.

D. FOR PROFILING PURPOSES

We may also process your data for profiling purposes. Profiling consists of automated data processing operations aimed at analyzing, anticipating, and evaluating your interests and preferences to send you personalized content and commercial offers tailored to your specific needs.

Foil and Co will only share your data with third-party service providers to determine your profile and preferences with greater accuracy and thus send you more relevant Foil and Co content. Under no circumstances will Foil and Co disclose your data to commercial partners.

You may, at any time, object to the use of your data for profiling purposes by contacting us as described in the section on the categories of recipients of your data.

E. OPTIMIZE THE SITE AND OUR SERVICES

We use your data to conduct studies, technical tests (including anonymizing your data), and deduplications, which allow us to improve and optimize the site and personalize our tools and services. For example, this will involve ensuring that our various contents are displayed properly on the device you use, or allowing us to host your data on even more secure servers.

F. HANDLE YOUR CLAIMS

When you contact our customer service by phone, via the contact form available on one of the sites, or through any other means provided by Foil and Co (social networks, chat, etc.), we use your data to:

  • respond to you and provide a solution to your claim;
  • ensure and manage the follow-up of your claim;
  • improve customer service.

G. FOR INTERNAL STATISTICS AND SURVEYS

We may use your data to carry out various statistical studies and/or solicit your participation in our own surveys.

H. ENSURE COMPLIANCE WITH THE LAW AND COURT DECISIONS

Your data may be used to:

  • respond to a request from an administrative or judicial authority, a law enforcement officer, a legal representative, or comply with a court decision;
  • ensure compliance with our general terms of sale and the Policy;
  • protect our rights and/or seek compensation for damages we may suffer or mitigate the consequences;
  • prevent any actions contrary to current laws, particularly in the context of fraud prevention.

I. MANAGE YOUR PARTICIPATION IN CONTESTS

When you participate in a contest, you provide us with certain data. This data is essential to consider your participation and, if necessary, award the prize.

Additionally, with your prior and express consent, we may use this data to send you Foil and Co updates (product information and promotional offers) and personalized content.

IV. WHAT COOKIES DOES FOIL AND CO USE? A. WHAT IS A COOKIE?

When you use one of its sites, Foil and Co may place a file called a “cookie” on your device (computer, tablet, etc.) via your browser software. During its storage period, it identifies your computer during your next visits. Thus, each time you visit one of the sites, the data from your previous visit can be retained.

B. WHAT COOKIES DOES FOIL AND CO USE?

The Foil and Co group specifically uses the cookies listed in the annex of this Policy.

C. COOKIES NECESSARY TO PROVIDE THE SERVICES REQUESTED

Foil and Co may use cookies strictly necessary to provide the services or information you have requested, including:

  • “session identifiers for your Customer Area”;
  • “shopping cart” cookies;
  • authentication cookies;
  • load balancing session cookies;
  • persistent user interface personalization cookies;
  • audience measurement analysis cookies (“statistical cookies”).

The data collected by statistical cookies is not cross-referenced with other processes (or is previously anonymized) and is only used to generate anonymous statistics.

These cookies do not allow tracking your browsing on other sites, nor do they precisely geolocate you.

You can easily object to cookies, particularly statistical cookies (see below “Disable Cookies”).

D. TRACKING AND PERSONALIZATION COOKIES

Some cookies allow you to analyze, optimize, and personalize your navigation on the site. They can also enable automated processing operations on your Data under the conditions and modalities specified in section 4.3. These cookies are only installed with your prior and express consent.

When browsing the site, cookies issued by third parties (communication agencies, audience measurement companies, targeted advertising providers, etc.)

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